Privacy Policy
Introduction
quarrionnyghik ("we," "our," or "us") is a Canadian travel planning service located at 4373 Halifax St Unit 411, Burnaby, BC V5C 5Z2, Canada. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our travel planning services and visit our website. By using our services, you consent to the collection and use of your personal information as described in this policy.
Personal Information We Collect
We collect personal information that you provide directly to us when you:
- Contact us through our contact form, email, or telephone
- Request travel planning services or consultations
- Subscribe to our newsletter or marketing communications
- Interact with our website or social media accounts
- Provide feedback or testimonials
The types of personal information we may collect include:
- Name and contact information (email address, phone number, mailing address)
- Travel preferences and interests
- Destination interests and travel history
- Budget and timeline information
- Any other information you voluntarily provide to us
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and usage patterns. This information is collected through cookies and similar technologies. Please see our Cookies Policy for more details.
Purpose of Collection
We collect and use your personal information for the following purposes:
- To provide, maintain, and improve our travel planning services
- To respond to your inquiries and service requests
- To create and deliver personalized travel itineraries
- To communicate with you about our services, including sending administrative information and updates
- To process payments and manage service agreements
- To comply with legal obligations and protect our legal rights
- To analyze website usage and improve user experience
- To send marketing communications (with your consent)
Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Your consent may be express (verbal or written) or implied (by your actions, such as providing information in a contact form).
You may withdraw your consent at any time by contacting us using the information provided below. However, withdrawing consent may limit our ability to provide certain services to you.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your personal information only in the following circumstances:
- With your explicit consent: We will share your information when you have given us clear permission to do so.
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (such as web hosting, email services, or payment processing). These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal compliance: We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
When we share information with service providers, we ensure they are bound by appropriate confidentiality and security obligations. We do not transfer personal information outside of Canada without appropriate safeguards and your consent, except where permitted by law.
Data Security and Retention
We implement appropriate technical, physical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage and transmission
- Access controls and authentication procedures
- Regular security assessments and updates
- Employee training on privacy and security
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.
Your Rights Under PIPEDA
Under PIPEDA and applicable Canadian privacy laws, you have the following rights:
- Right to access: You have the right to request access to your personal information that we hold and to receive a copy of that information.
- Right to correction: You have the right to request correction of inaccurate, incomplete, or outdated personal information.
- Right to withdraw consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
- Right to file a complaint: You have the right to file a complaint with the Privacy Commissioner of Canada if you believe we have not handled your personal information in accordance with PIPEDA.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days, or as required by applicable law.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please see our Cookies Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us and Privacy Officer
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, or if you wish to exercise your privacy rights, please contact our Privacy Officer:
Privacy Officer
quarrionnyghik
4373 Halifax St Unit 411
Burnaby, BC V5C 5Z2, Canada
Email: callme@quarrionnyghik.world
Phone: +31640836055
If you are not satisfied with our response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca